Yes, you will receive a tracking link via SMS or email once your order is dispatched.

If the return is due to our error (wrong or damaged item), we cover return shipping costs.

Yes, unopened items can be exchanged within 7 days of delivery. Please keep the original packaging.

If your order arrives damaged, contact us within 48 hours with photos and we will replace it free of charge.

Yes, our pine nuts (Chilgoza) are sourced from local growers in Afghanistan.

Once opened, most dried fruits stay fresh for 2-3 months if stored in an airtight container away from moisture.

بله، اکثر محصولات ما به شکل طبیعی خشک شده و بدون مواد نگهدارنده کیمیایی است.

Yes, we offer discounted bulk pricing for orders above 10kg. Please contact us directly for a custom quote.

Store them in an airtight container in a cool, dry place, or refrigerate for extended freshness up to 6 months.

Most of our products are naturally dried with no added preservatives. Product descriptions note any exceptions.

Yes, orders cancelled before shipping are fully refunded within 3-5 business days.

Yes, all online payments are processed securely and we never store your full card details.

We accept cash on delivery, bank transfer, and major mobile payment services.

We currently offer limited international shipping. Please contact our support team with your destination for a shipping quote.

Yes, we deliver nationwide. Delivery to other provinces typically takes 3-5 business days depending on location.

Orders within Kabul are usually delivered within 1-2 business days after confirmation.